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February 23, 2012
AFA President, Brad Fox
TAL is the AFA/Plan for Life’s 2011 Life Company of the Year.
As well as taking the top award TAL also took out the Life Insurance/Total and Permanent Disability (Life/TPD) product award and was runner up in three other categories: the Trauma and Income Protection product awards and the Service Quality Award.
In congratulating TAL, Association of Financial Advisers (AFA) National President, Brad Fox said that while Australians remain significantly under-insured, the range and calibre of services and products available via award winners means those Australians who are insured are well-protected.
“Our annual review of the life products and services available to our clients, via our Awards process, has once again confirmed that life companies are committed to delivering excellence in both service delivery and product solutions,” he said.
AFA CEO, Richard Klipin said the Awards also confirmed that life companies take the needs of advisers seriously and work hard towards delivering products and services that have a real impact on adviser productivity and consumer outcomes.
“Plan for Life analyses the companies in the risk market from both a quantitative and qualitative perspective,” he said. “Adviser feedback plays a crucial role in that process.”
CommInsure and AXA were runners up for the top Award. CommInsure took out both the Income Protection product award and the Investment Bond Results award. AXA won the Trauma Product award and was runner up in the Life/TPD category. Zurich won the Service Quality award. A full list of award winners appears below.
The AFA/Plan for Life 2011 Award Winners
|
|
Winners |
Finalists |
|
Risk Insurance Results |
|
|
|
Life Company of the Year |
TAL |
CommInsure, AXA |
|
Service Quality |
Zurich |
TAL, CommInsure |
|
Life/TPD |
TAL |
AXA, One Path |
|
Trauma |
AXA |
TAL, MLC, Asteron |
|
Income Protection |
CommInsure |
TAL, AIA |
|
Risk Product Innovation |
BT - Insurance Service for IFAs including Flexible Adviser |
|
|
|
Remuneration Options, and |
|
|
|
Macquarie - OnLine Toolkit |
|
|
Investment Bond Results |
CommInsure |
AMP, One Path |
|
Annuity & Income Stream Results |
|
|
|
Overall Annuity Provider of the Year |
Challenger |
CommInsure, BT |
|
Long Term Income Stream |
Challenger |
CommInsure |
|
Income Stream Innovation |
Challenger - Guaranteed Pension Fund |
|
 |
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